HOT TELECOM is one of the most innovative and creative research and consulting companies, which has been providing international operators and carriers with specialised intelligence and advice for the past 15 years.
We understand the challenges faced by international carriers better than anyone, and have therefore developed a number of research and advisory tools and expertise to mirror these needs, and provide the support any carrier requires to thrive in the current environment.
Headquartered in Montreal with offices in London and a presence in the USA, Middle East and Asia, HOT TELECOM has a truly global reach.
Our Executive Team
Isabelle has worked for 22 years in the telecoms industry. Her personal experience ranges from Int'l Wholesale through to Business Strategy, Marketing and Product Management along with extensive research and consulting experience. She has worked across all continents and has lived in North America, Europe and Asia.
Colin BrooksExecutive Director
aka: Red Leader
Colin has 30+ years of experience in the telecoms industry working in over 60 countries worldwide. He has developed and delivered complex solutions in Customer Service, M&A along with multi faceted consulting and managed service programmes, to many of the world's largest telecom service providers.
Steve HeapChief Technology Officer
aka: IP Guru
Steve is a senior telecom executive with 30+ years experience leading companies from small technology start-ups to global service providers. He is a recognized expert in voice services and VoIP, Internet backbones and IP services, optical and submarine networks with significant additional experience in operations.
Bob ChallacombeDirector - Network
aka: Agent Challacombe
Recognised as a world leading authority in local access networks, Bob has 30+ years experience working at director level in network operations, Call Centre Management and delivering global consulting programmes. His special skills include: Local Access Networks, Broadband Transformation, and Call Centres
HOT TELECOM's Special Forces
Meet the industry gurus who complement our team to create what we like to call HOT TELECOM's Special Forces. This team of industry heavyweights enable us to supply our customers with the best of the best when supporting their strategic evolution needs and new business vision.
Andreas HippStrategy, Start-ups, &
People evolution aka: Commander Hipp
Andreas was the Founder and Group CEO of Epsilon Global Communications, which includes Epsilon service provider and Cataleya technology businesses. During his 18 years in the global telecoms community he has contributed to the evolution of the international markets and technologies, creating innovative businesses, and distruptive business models. He loves technology but people even more and what technology can or must do for them.
Scott SullivanStrategy, Innovation &
Wholesale evolution aka: Commander Sullivan
Scott is a leading telecom expert with 30+ years experience defining strategies for companies on subjects such as mobile, IP, OTT, wholesale, content, cloud, networks, broadcast, security, roaming, infrastructure and digital divide issues. For the last nine years he has been leading strategy and business performance for the largest mobile operator group - Etisalat.
Patrick GeorgeWholesale mobile innovation
aka: Commander George
Patrick has 20+ years of experience in the telecoms and wholesale world. He was one of the pioneer of the international mobile data market. He recently served as senior advisor for PCCW Global, driving the mobile ecosystem strategy and business development. Prior to that, he held Senior Vice President roles at Syniverse and BICS. Patrick is known for his unparalleled knowledge of the wholesale mobile market and his focus is to lead innovation in this space.
Etienne PiciocchiStrategy, M&A &
aka: Agent Piciocchi
Etienne has 18 years of experience in strategy and corporate finance consulting in the Telecom, Media and Technology sector, in both developed and emerging markets. He has helped corporations and private equity firms make difficult decisions related to acquisitions, growth, regulation, performance improvement, and digital transformation.
Jay GuptaService design thinking, Branding & Growth Marketing
aka: Agent Gupta
Jay has more than 16 years of experience in the telecoms industry, in a broad range of commercial roles. She recently served as Strategy and Product Development Director for Telenor. Jay has hands on experience creating and implementing new multi-million business segments and has a creative approach on how to unlock potential in digital products and connect growth opportunities to global ecosystems.
Marie PerruchetStorytelling, Content strategy, Communications & Pitching
aka: Agent Perruchet
Marie Perruchet is a former BBC news correspondent and the founder of One Perfect Pitch, a consulting firm based in San Francisco. She works with business executives and entrepreneurs to shape their story and deliver effective pitches. As a former mentor at 500 startups, the largest accelerator program in the United States, she helped prepare the startup founders to pitch venture capital funds. Marie just published a book on the art of pitching “One Perfect Pitch” at McGraw-Hill.
What makes us different
We provide high calibre assistance delivered how you want it, where and when you need it, at a price that makes sense.
- We provide the highest attainable level of service in all facets of our business.
- We are enthusiastic about our clients business in the same way that we are about ours.
- Our work is based around our clients business needs and not around our internal priorities.
- We treat all clients, suppliers and employees with an equally high level of fairness, honesty and respect.
- Our expertise stretches across the full portfolio of telecoms subjects and ranges from in depth research capabilities to deep level real life operational industry experience.
- Our solutions are built for each individual requirement.
- Our team have personal experience of the markets our clients operate in.